Community assurance
Aura Trust Circle
A dedicated trust layer for clients, therapists, and ops — verification signals, dispute pathways, and community standards for in-home care.
Verified practitioner seal
Visible badge only after admin accreditation of ID, certifications, and hygiene protocol.
Client review integrity
Reviews unlock after completed bookings so ratings reflect real sessions, not anonymous noise.
Dispute pathway
Mediation workflow for session issues, with status visibility for clients and admin (full UI in later batches).
Estate-ready professionalism
Advance sharing of therapist identity and vehicle details for security desks — standard operating practice.